What Does HR Manage? Workforce Measurement and Control

نویسندگان

چکیده

According to the long-standing axiom of management, one cannot manage what be measured. Two questions emerge that are applicable Human Resource (HR) function. What does it manage? should measure? Prior answers recommend HR its functional activities, organization’s human capital, or certain strategically important factors in a balanced scorecare, none which fully satisfactory. This paper argues function workforce. To do that, must measure aspects provides generic framework measures for purpose. The foundation focus on structure jobs organization, demographic characteristics workforce, their attitudes, flow personnel, and moderating variables. Measures special segments such as sales service personnel leaders, also noted.

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ژورنال

عنوان ژورنال: Merits

سال: 2021

ISSN: ['2673-8104']

DOI: https://doi.org/10.3390/merits1010004